Frequently Asked Questions
Answers to the questions our students ask most. Still need help? Contact us or call (888) 405-7849.
Immediately. On-Line-Classes.com gives you instant, 24/7 access. As soon as your purchase is complete, your classes are ready to view on your personalized student page — anytime, from any device.
Immediately. Your certificate is available the moment you finish — email it to yourself or print it and save it for your records.
Immediately, for boards that accept electronic credit. Please note the state generally takes up to 2 business days to show the credit on your license profile.
No. Our courses are collegiate-style and narrated by industry professionals — sit back and enjoy a full e-learning experience instead of reading page after page.
No. You can pause or exit at any time and pick up right where you left off — you never have to start from the beginning.
No. Our pricing is all-inclusive — there are no hidden charges for issuing certificates or for reporting your credit to the licensing board.
No. If your board requires an exam, you can review the material and retake the exam as many times as you need — at no additional cost.
Yes. Enrolled classes stay in your student profile for 180 days (6 months) and should be completed within that time.
If within 30 days of purchase you are not fully satisfied and choose not to complete a class, we will gladly refund your purchase — as long as no Certificate of Completion has been issued and no credit has been submitted to a board on your behalf. Purchases made in error can be refunded within 60 days.
Only if your licensing board requires it — and most do not. If your board does require an exam, it is added as the last section of your course, and you can retake it as many times as needed, free of charge.
Any modern device. Our classes work on computers, tablets, and smartphones using any up-to-date browser (Chrome, Safari, Edge, or Firefox) — no special software, plugins, or downloads required.
Still have a question?
We're happy to help. Call (888) 405-7849 or send us a message.